Privacy policy
Privacy Policy
LowFi Lounge
Website: lowfilounge.myshopify.com
Email: ugurmutlu421@gmail.com
Phone: +1 202-500-9047
Address: 2609 W 17th St, Wilmington Delaware 19806, United States
At LowFi Lounge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our store.
Information We Collect
When you visit or shop at lowfilounge.myshopify.com, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order details
- IP address
- Device and browser information
- Website activity, such as pages viewed and products added to cart
Payment details are processed securely through our payment providers. We do not store your full credit card information.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Confirm payments and prevent fraud
- Ship products to your address
- Send order confirmations and shipping updates
- Respond to customer service requests
- Handle returns, refunds, and exchanges
- Improve our website, products, and services
- Send marketing emails only if you choose to subscribe
Sharing Your Information
We may share your information with trusted service providers only when necessary to operate our business, such as:
- Payment processors
- Shipping and delivery companies
- Email and customer support providers
- Website hosting and analytics services
- Fraud prevention services
We do not sell your personal information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your shopping experience. Cookies help us:
- Remember your cart
- Save your preferences
- Analyze website performance
- Improve store functionality
- Show relevant advertising where applicable
You can disable cookies in your browser settings, but some parts of the website may not function properly.
Email Marketing
If you subscribe to our emails, we may send you promotional offers, product updates, and store news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at:
Data Security
We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, or disclosure.
Our store is hosted on Shopify, which provides secure infrastructure for online transactions and customer data protection.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing emails
- Request details about how your data is used
To make a privacy request, please contact us at:
Data Retention
We keep your personal information only as long as necessary to:
- Complete your order
- Provide customer support
- Meet legal, tax, and accounting requirements
- Resolve disputes
- Prevent fraud
When information is no longer needed, we securely delete or anonymize it where possible.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or store operations.
Any updates will be posted on this page with the revised policy.
Contact Information
For questions about this Privacy Policy or how your information is handled, please contact us:
LowFi Lounge
Website: lowfilounge.myshopify.com
Email: ugurmutlu421@gmail.com
Phone: +1 202-500-9047
Address: 2609 W 17th St, Wilmington Delaware 19806, United States